Impacting 1.5M+ Happy Users With The Mobile App Implementation For A Silicon Valley Based Financial Services Company

Industry

Finance & Exchange

Services

Mobile Application Redesign, Enhancing UI and Global Reach

Technology

React Native 

Client Objective

Increase Features on Website to Improve Viability of Product

Introduction

CompareRemit.com is the leading online comparison ecosystem for remittance service providers. Committed to simplifying remittance, we have formulated tools and services to unravel the challenge of looking for a reputed and trustworthy remittance service provider with the best services.  

CompareRemit helps users compare top money transfer companies’ side-by-side, read and write reviews about various services, and also, set up email alerts for desired exchange rate so that they can transfer money at a specific exchange rate. CompareRemit is the one-stop solution for all the remittance needs. 

Challenge

Add Features To Application

The app should be able to allow users to get access to current exchange rates offered by different money transfer companies. User should be able to select the service provider of his choice and complete the transaction on the money transfer company’s app and while remaining within the app ecosystem. 

Elevate Mobile UI

There were 4 “From Countries” and 7 “To Countries”. This had to be elevated to availability of at least 10 “From Countries” and 20 “To Countries”, which would imply an addition of 100+ possible corridors for the users.  

Facing a Challenge?

What We Did?

Compare Remit already had a working mobile application that allowed their users to find out the currency exchange rates of almost seven countries. They were looking to expand their base and serve customers based out of twenty or more companies.  

Their diligent focus on the key feature of the mobile app was to make sure users have access to the best exchange rates and maximum money transfer companies who are providing services for the corridor of their choice.  

We recommended a solution based on ‘React Native Framework’, which is the original platform for redesigning the cross platform mobile application.  This enabled the company to take control of money exchange and additional features without the pain of maintaining separate android and IOS apps, and helped deliver a highly personalized experience across every touch point.  

It provided faster development at lower cost. The consistency between platforms was created by incorporating reusable code.  

The main goal was to determine visual designs, interface design, and styles capes. As the design systems came to form, the team started production on the various interface templates, style guides, and any flash or motion based graphical assets for prototype development.  

Project Initiation

Requirement Gathering

Design

Project Planning

Development

The main goal was to determine visual designs, interface design, and styles capes. As the design systems came to form, the team started production on the various interface templates, style guides, and any flash or motion based graphical assets for prototype development.  

The “From” and “To” corridor set by the user was to be displayed or the default corridor would be shown if no preference was available. Based on the corridor, the background had colors of flags of Send/To countries. 

Exchange rate screen showed locked in or floating exchange rates along with other details such as users rating, transaction limit etc. User could then either directly go to money transfer company app or go to calculator section to get more details regarding transaction. 

The user could calculate the exact amount that will be transferred by adding the amount he wants to transfer and also have a look at the transfer time and transaction fee applicable. Users could select the money transfer company’s app for completing the transfer while remaining in the home app environment. If the company doesn’t have an app, users would be pointed to mobile site. 

Integrating Google Ad manager and analytics helped show targeted ads to people from different regions and also understand the user behavior on the app.  

Outcome

Exquisite UI experience led to added efficiency, increased number of users, lower support requests, and most importantly, thousands of happy customers.    

Compare Remit had an expanded library of national currency rates and could easily compete with other applications that boasted a large-scale currency remittance structure.  

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